Return & Refund Policy

Last Updated: June 29, 2026

At StylesHaven, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. This Return & Refund Policy explains the conditions for returns, refunds, exchanges, and cancellations.

By placing an order on our website, you agree to the terms outlined below.

Return Eligibility

We accept returns within 30 days from the date your order is delivered.

To qualify for a return, the item must meet the following conditions:

• The item must be unused, unworn, and in its original condition.
• All original tags, labels, and packaging must be included.
• The item must not show signs of use, damage, or alteration.
• Proof of purchase or your order number must be provided.

Items that do not meet these conditions may not be eligible for a refund or exchange.

Non-Returnable Items

For hygiene, safety, or other reasons, the following items cannot be returned unless they arrive damaged or defective:

• Gift cards
• Final sale or clearance items
• Personalized or custom-made products
• Items marked as non-returnable
• Products damaged due to misuse or improper care

How to Request a Return

To start a return, please contact our customer support team within 30 days of receiving your order.

Please include:

• Your Order Number
• Your Full Name
• A brief explanation of the reason for the return
• Photos of the product (if damaged, defective, or incorrect)

Our support team will review your request and provide return instructions.

Please do not send any item back without receiving return authorization from us.

Return Shipping

Unless the return is due to our error (such as receiving the wrong or defective item), customers are responsible for return shipping costs.

We recommend using a shipping service that provides tracking information, as StylesHaven is not responsible for returns lost during transit.

Damaged, Defective, or Incorrect Items

If you receive:

• A damaged product
• A defective item
• The wrong item

Please contact us within 48 hours of delivery.

Include clear photos of:

• The item
• The packaging
• The shipping label (if possible)

After reviewing your request, we will offer an appropriate solution, which may include:

• A replacement
• A full refund
• A partial refund
• Store credit (where applicable)

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be issued to your original payment method.

Please note that it may take 5–10 business days for the refunded amount to appear in your account, depending on your bank or payment provider.

Late or Missing Refunds

If you have not received your refund after the expected processing time:

1. Check your bank account again.
2. Contact your credit card provider.
3. Contact your bank, as processing times may vary.
4. If you still have not received your refund, please contact our customer support team.

Order Cancellation

Orders may be canceled before they have been processed or shipped.

If your order has already been shipped, it can no longer be canceled. In that case, you may request a return after receiving the item, provided it meets our return eligibility requirements.

Exchanges

We replace items only if they are:

• Damaged
• Defective
• Incorrectly shipped

If you require an exchange, please contact us with your order details and supporting photos.

Refused Deliveries

If a customer refuses delivery without a valid reason, or the package is returned due to an incorrect shipping address provided by the customer, the customer may be responsible for the original shipping costs, return shipping costs, and any applicable handling fees.

Chargebacks

If you experience an issue with your order, we encourage you to contact us before initiating a chargeback with your payment provider.

Our customer support team is committed to resolving disputes quickly and fairly.

Changes to This Return & Refund Policy

StylesHaven reserves the right to modify or update this policy at any time.

Any changes will become effective immediately after being published on this page.

CONTACT INFORMATION